Due to the ongoing COVID-19 situation, we've made some changes here at Sheila Fleet Jewellery and want to let you know what's happening.
All our retail locations have been closed since the 23 March, and will remain closed until further notice, but our website is still open for you to browse and place orders as usual.
We've made the decision to close our workshop to ensure the safety of our staff and customers. This means that orders, where we don’t currently have the item in stock in one of our shops, will see a delay in delivery. If this applies to your order, we will be in touch either via phone or email. We will keep in touch with you regularly on how long we expect this delay to be, but unfortunately we can’t give you an exact date until we know when staff can safely return to work.
Finished stock is available, however, so please do get in touch with us at firstname.lastname@example.org if you would like to check availability. If we don’t have an item in stock, we can advise on alternatives, or you can still place your order and it will be made once it’s safe to re-open our workshop.
Gift vouchers are on sale as usual and you can purchase one either by emailing us or by calling us on +44(0)1856 861 203.
It's still important to celebrate special occasions and we'll do everything we can to help you give those special gifts during this time. Sheila and Martin are working hard to answer your emails and calls in a timely manner.
Our busy and lively workshop is currently now much quieter with Sheila’s son, Martin, operating as a one-man team in despatch! We estimate that your jewellery will be dispatched within 7-10 days of ordering, but there may be delays as a result of our very limited staff.
Don't forget, we're offering FREE worldwide shipping throughout March, April and May!
As we continue to monitor the developments of the coronavirus (COVID-19), we have extended our returns policy to 90 days. Please note that returns may take longer to be processed.