Delivery during COVID-19
Usually, all jewellery and rings purchased through our website are made to order specially for you. At this time though we are fulfilling orders with stock we have available from our two Orkney shops.
If we have your item of jewellery in stock, we will dispatch this within 2 weeks of you ordering.
However, if we do not have your jewellery available, we will contact you within 7 days to discuss the delay. If you’re in a hurry, we can discuss an alternative piece of jewellery.
Subject to Scottish Government guidance, the workshop may start a phased return from 1 June onwards, although guidance is being reviewed frequently. As you’ll understand, our staff and customer welfare is our top priority.
All jewellery and rings purchased through our website are made to order specially for you.
When you place an order we schedule it to be made in the Workshop then send you a confirmation email with a despatch date showing when your jewellery will leave Orkney.
Please bear in mind it takes time to make your jewellery and rings, we are handpolishing and handsetting stones in your jewellery for you, not simply boxing finished pieces. How long your jewellery will take to reach you depends on several factors including the type of piece and metal you have chosen, and your destination address.
Please check the timescales below and contact us if you require your order sooner. We will do our best to meet your request.
UK Delivery £7.00
Jewellery made in silver and 9ct yellow gold takes normally 2-3 weeks to be made and despatched.
Other metals such as white and rose gold, 18ct yellow gold, palladium and platinum are sourced specially for you and your jewellery and rings may take up to 4 weeks to arrive.
We use Royal Mail Special Delivery for all our UK orders. You will be sent an email and SMS text with a tracking number on the day your order is despatched from the Orkney Workshop - your Sheila Fleet parcel should reach you the next working day.
Europe Delivery and Overseas £15.00
Jewellery made in silver and 9ct yellow gold takes 2 weeks to be made and depending on your destination will take a further 10 - 14 days to reach you. Please allow 3-4 weeks in total for your order to be made and delivered.
Other metals such as white and rose gold, 18ct yellow gold, palladium and platinum are sourced specially for you and your jewellery and rings may take up to 6 weeks to arrive.
Your order will be sent via Royal Mail Recorded / Airsure services.
FedEx International – from £50.00
Should you require your order urgently contact us for a quotation for delivery by Fedex.
- we cannot accept liability if the goods are despatched as agreed but do not arrive on time due, weather or a problem with the postal service or delivery company outside our control
- in the unlikely event of our Workshop having to shut down temporarily, some deliveries may be delayed until work is resumed
Please call us on +44 (0)1856 861 203 or send an email to email@example.com if:
- your despatch date is not suitable
- you require your jewellery within 14 days of ordering
Made to order, just for you. Please get in touch if you require your jewellery within 14 days.